Frequently Asked Questions

Find answers to the most common questions about our car rental services, booking process, and policies.

I'm coming from a cruise!
Cruise bookings are available to be booked up to 2 weeks out from today's date. If you are looking to book in advance you will need to do so 2 weeks before the date of your pickup.
Do you rent to young drivers?
Absolutely! We welcome young drivers and even better—there is no additional fee for young drivers.
Do you offer a shuttle service?
We currently do not offer a shuttle service. We recommend using rideshare services like Uber to get to and from your rental location.
What is your cancellation policy?
You can cancel your booking free of charge if you notify us at least 24 hours in advance. If you cancel within 24 hours of your rental, we'll need to charge a fee equivalent to one day's rental.
Do you provide insurance with the rental?
We do not provide insurance coverage. Please make sure you have your own car insurance in place before booking your rental.
Can I add additional drivers?
Yes, additional drivers can be added upon pickup. Please let us know in advance if you plan to have any extra drivers.
Can I take the vehicle offroad?
We kindly ask that you do not take any of our vehicles offroad. This helps ensure the safety and longevity of our fleet.